Close to the services. In your position you will also work on the business side. You deal with colleagues from throughout the organization, including colleagues from Servicepun71. Your focus will soon be on the online services of the municipality of Leiden. You analyze business processes and collect needs, wishes and requirements from the organization in the field of information provision. You identify which adjustments are necessary to set up the online services based on
Common Ground principles and you work together with colleagues from information management and ICT architecture to explore solutions and make the translation into useful specifications. You analyze complex issues Telemarketing list and know how to translate them into efficient partial solutions. Through your contact and coordination with stakeholders and through an up-to-date knowledge of , you develop clear packages of requirements and/or suitable solutions in collaboration
With your IV colleagues, whereby you do not forget the strategic goals and principles of our services. loses sight. You work closely with the customer experience advisor to ensure that the needs of Leidenaar remain central when formulating the desired improvements in the IT architecture and translating them into concrete results. You exchange experiences in the national network and you ensure that you remain well informed about the latest developments.